We're powering digital transformation for enterprises, new media providers, and telecoms carriers.

We offer network services which power digital transformation for enterprises, new media providers and telecoms carriers. We cover all aspects of cloud-centric connectivity from managed SD-WAN and hybrid networks, to direct Cloud connections and 100 Gbps+ waves.
With a pedigree going back 30+ years, GCX are experts in providing connectivity throughout the Emerging Markets Corridor into Asia via the vast GCX subsea network (the world’s largest private submarine cable network), with extensions available into more than 200 countries worldwide.
Our solutions

Our senior management team has extensive operating and industry experience, and in-depth market knowledge of the telecommunications and ICT sectors.

Carl Grivner

CEO

Carl is the Chief Executive Officer of GCX.

He has over 25 years of international executive and leadership experience, including 12 years operating at the level of Chief Executive Officer at major telecommunications companies in North and Central America, Europe, and Asia.

Carl most recently was the CEO of Colt Technology Services. Before joining Colt, he served three years in Singapore as CEO of Pacnet, directing the global strategy of one of Asia's leading end-to-end communications service providers. Previously, Carl held leadership positions for numerous companies, including Cable & Wireless plc, Ameritech, and IBM.

Carl is on GCX’s Board of Directors, serving on the Audit Committee, focusing on the renewed industry-leading phase of GCX.

Anja Blumert

CFO

Anja is the Chief Financial Officer of Global Cloud Xchange, responsible for global finance organization and financial activities, based in London.

Ms. Blumert has 20 years of experience in finance, with a focus on TMT and emerging markets. Ms. Blumert previously served as Head of M&A and portfolio management at Millicom International Cellular SA, TMT investment professional at Warburg Pincus International LLC, and as an investment banker with UBS. Anja is currently a board member of Axian Telecom and most recently served on the board of GCX, BIMA, and Helios Towers Ltd.

Jim Fagan

CSRO

Jim is our Chief Strategy and Revenue Officer, responsible for keeping GCX at the cutting edge of innovation.

Jim is a transformative and proven technology executive with more than 20 years of experience spanning across small private and public companies, private equity-owned to large publicly traded multi-national companies across the US, Asia Pacific, and China. Previously, Mr. Fagan led financial operations at Rackspace, assisting with their first IPO. Also, he was the founder and Managing Director for their Asia Pacific business, based in Hong Kong. He subsequently joined Pacnet, a subsea cable and a data center provider (later acquired by Telstra), responsible for developing its product portfolio, data center business, and the build and deployment of the world’s first international SDN platform. At Telstra, he was responsible for their Cloud and SDN business, and their global and Australia domestic Enterprise connectivity platform.

Jocelyn Cho

General Counsel

Jocelyn is the General Counsel and Group Company Secretary of GCX.

Jocelyn has 20 years of experience advising and working with international financial institutions, blue chip corporates, start-ups and established technology companies. Prior to joining GCX, Jocelyn held investment banking as well as legal roles with Barclays Capital in Asia Pacific. Prior to Barclays, Jocelyn was a senior US corporate finance lawyer at Linklaters in both London and Hong Kong, and also practiced with Jones Day in the Silicon Valley. Jocelyn served first as Vice President Global Legal of GCX from 2016, then as Deputy General Counsel from 2019 until her appointment as General Counsel in 2020. Jocelyn holds a Bachelor of Science degree in Applied Economics from Cornell University and received her Juris Doctorate from the University of Texas School of Law. Jocelyn is a member of the California Bar.

M U Khan

Head of Human Resources

M U is our Head of Human Resources, responsible for developing and executing human resource strategy in support of the overall business plan and strategic direction of our organization, specifically in the areas of talent management, change management, organization and performance management.

M U has been with the company since 2010 and has contributed significantly in various HR roles. Including, managing HR for the APAC region, as HR Head of Global Carrier Business, to relocating to London as regional HR for Europe and the Middle East, to returning to India to manage HR for India Enterprise and GCX.

Brad Kneller

Head of Submarine Operations

Brad is our Head of Submarine Operations.

Brad brings 20 years of experience in Operations and Engineering. Most recently, he held the position of Global SVP Operations and Engineering at Aqua Comms. Previously Head of Global Networks at GCX. Prior to his role at GCX, Mr. Kneller worked for companies including Global Crossing, he was an Independent Consultant at Telenordia/Versatel and the Director of Operations at NTL. He began his career with Cable and wireless and has over two decades of senior operations and engineering experience.

Our Board of Directors

James 'Jim' Ousley

Chairman

Mr. Ousley has more than 40 years of experience leading global technology and telecommunications organizations. In 2014, he joined CVC Growth Capital as senior operating managing partner. Previously, he served as the chief executive officer at Savvis, Inc. Prior to Savvis, Mr. Ousley served as president and chief executive officer of Vytek Wireless, Inc. Mr. Ousley has also held various executive management positions with Control Data Corporation. Mr. Ousley has served on the board of directors of Icelero, Inc., Integra, Inc., Datalink, Inc., and Pacnet, Inc., Savvis, Inc., ActivIdentity Corporation, Control Data Systems, Inc., Peak10, Bell Microproducts, Inc., and other technology and network companies.

Carl Grivner

Mr. Grivner brings over 25 years of international executive and leadership experience, including 12 years operating at the level of Chief Executive Officer at major telecommunications companies in North and Central America, Europe, and Asia. He previously was the CEO of Colt Technology Services. Before joining Colt, he served three years in Singapore as CEO of Pacnet, directing the global strategy of one of Asia’s leading end-to-end communications service providers. Previously, Mr. Grivner held leadership positions for numerous companies, including Cable & Wireless plc, Ameritech, and IBM. Mr. Grivner also serves as the company’s CEO.

Brian Fitzpatrick

Mr. Fitzpatrick has held a range of senior executive roles with some of the world’s leading communications companies, both in North America and in Europe. Having personally traveled to and conducted business within 50+ countries, Mr. Fitzpatrick has a unique understanding of international trade and the cultural dynamics required for success in today’s global economy. Mr. Fitzpatrick excels in rapidly transforming organizations by building high-performance teams that are focused on delivering shareholder value.

Rahul N. Merchant

Mr. Merchant is a member of the executive committee at TIAA, one of the leading and most reputed financial services organizations with $1.1 trillion in assets under management serving more than 15,000 institutions and 5 million individuals. Previously, Mr. Merchant served as the first-ever Citywide Chief Information and Innovation Officer as well as the Commissioner of the New York City Department of Information Technology and Telecommunications, responsible for the digital transformation of government services for 8.3 million residents and 50 million visitors across 55 government agencies. Mr. Merchant has been a successful executive for over 30 years in the financial services industry and been on the boards of several public and private firms.

Sandeep Girotra

Mr. Girotra is an executive leader, delivering strategic, operational, financial transformation outcomes in telecommunications, enterprise, and public sectors. Most recently, Mr. Girotra was responsible for Nokia's business and operations across the Asia Pacific Japan and India market, which included sales and delivery operations, manufacturing plant, research & development center, and its global service delivery centers.

Some words from our customers

We had local Internet services running IPSec tunnels from out of Europe, Africa, & the Americas, It became unbearable to deal with multiple local ISP’s and try to use their unreliable Internet services with ever increasing latencies. With the new GCX WAN we have a fast (low latency), reliable and secure fully managed Global WAN, and it is doing everything GCX said it would and more! With a stable network we can now finally begin the next stage of our strategies, which includes using Cloud X Fusion. We will be able to spread server workloads and bring our ‘points of touch’ closer to the regions.To do this it is crucial that we are seamlessly connected at all times regardless of the location. It’s really dramatically changing our business thinking, and what we previously thought was not possible is now becoming possible.

Steven WeingartnerInfrastructure & Comms Manager, P&O Maritime

What I really look for is people we can trust, people that are innovative, people that can help us out when we need help, and generally people we can rely on when the going gets tough. GCX has always been a very reliable partner for us and a partner that we’ve been able to talk to. We have regular conversations now with GCX about the future of our business and the future of GCX business. We talk regularly to the architects within GCX who are helping us shape our networks of the future and who very much act as trusted advisors to my network teams here in the UK and across the world.

David GuestCTO, Specsavers

Global Cloud Xchange has impressed us over the entirety of our relationship with their versatility in network design and we felt confident the high levels of service assurance they provide would answer all the legal requirements. The final solution surpassed our expectations on both fronts and we have enjoyed considerable cost savings over the more staff intensive alternatives!

Andre UnkelCorporate IT Manager, Zeeman

By connecting to public clouds via GCX’s extensive, private hybrid MPLS network, we can access our key business-critical applications through a virtualized service, using an already existing MPLS port or secure IPSEC tunnel. And what’s more, because we don’t need duplicate infrastructure, we can sweat our network investment for better financial return. Access to leading Cloud Platforms has become very easy to us. Through CLOUD X Fusion, it is simply a matter of opening a port on our existing network. GCX provides the flexibility, security and reliability required to continue with our Cloud-centric growth and profitability plan unhindered by connectivity concerns.

Christoph HeidlerCIO, SGS

Customer advocacy

GCX offers best-in-class service assurance to its customers, by providing a one-stop-shop for all customer interactions irrespective of product lines and technologies.

GCX’s customer advocacy program provides an enhanced customer experience, with frequent updates on the resolution of incidents and queries. Customers will always get senior and skilled staff from GCX to interact with. Multiple touchpoints of technologies has been reduced to a single point of interaction. We like to simplify, where possible.

The customer advocacy team project manages every ticket to ensure a quick resolution. Where supplier engagement is not required, the team will resolve the cases at the first stage itself. Improved supplier management also plays a significant role in improving resolution. For any questions on our customer advocacy process, do not hesitate to contact us.

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