IT Team Member

We are currently seeking a high-caliber professional to join us as IT team Member.  Responsibilities for this position include:

  • To develop, maintain and manage the BSS/OSS systems and the customer Portal and ensure that the requests are delivered and adjusted to meet the requirements of the end users.
  • Development and maintenance of web applications and utilities.
  • Perform Level 1 system and functional admin activities; maintain system uptime and improved TAT.
  • Ensure that client machines of end users are configured correctly after any configuration changes so that end users can make full use of these changes.
  • Support system integration and UAT for system changes or upgrades.
  • Coordinate with IT engineering and testing teams for application development.


Duties & Responsibilities

  • Enhancement and maintenance of Java/Web-based portals and applications.
  • Portal page design and modification using design tools according to the product’s requirement.
  • Perform database administration activities like user and roles administration, schema management and checking alert logs of all databases and taking backups of databases.
  • Daily system health check-up and monitoring of the portals and utilities running on OSS/BSS systems.
  • Creating and dropping of users, granting and revoking permissions to users/roles as and when required.
  • Housekeeping of the customer portal and related systems to ensure they are performing within specifications and running optimally.
  • Support system integration and UAT for system changes or upgrades; coordination with engineering and testing teams for application enhancement/support.
  • Problem solving and tracking skills and able to solve application issues within timeframe.


Key Performance Indicators

  • Timely delivery of system/portal enhancements.
  • On-time delivery of configuration changes.
  • Issue resolution and root cause analysis.
  • Generate monthly reports.
  • Database maintenance activities.
  • Development and maintenance of applications and utilities.
  • Timely completion of requirement analysis and development for delivery.


Qualification & Experience (E = Essential; D = Desirable)

Educational / Academic Qualification

  • E = BE / BTech / MCA

Professional Certifications / Additional Qualification

  • D = Java Certification

Experience (Minimum years)

  • 4 – 6 Years in IT/Telco setups with exposure to OSS/BSS processes


Technical/Functional Skills:

  • Java, J2EE, JSP, Servlets, XSLT, Web Services, and XML.
  • JavaScript, HTML, CSS, AJAX, browser issues like back button behavior and cookies.
  • Tomcat, JBoss, Eclipse Development platform, ANT and CVS.
  • Hands on coding, unit-testing, integration builds and testing.
  • Hands on store procedure and SQL queries.
  • Experience of business analysis and design of software applications.
  • Knowledge of Apache and web applications.
  • Experience in micro services and struts framework.
  • Understanding of web standards cross-platform.
  • Knowledge on .Net and SharePoint 2013.
  • Exposure of Operating Systems – (UNIX, Solaris, Linux, WINDOWS).
  • Knowledge on Oracle 8i dev and SQL Server.


Job Type: Full-time


Employment Type: Permanent

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